Refund policy

Refund & Return Policy

Operated by DMS Ventures, VAT: NL005447816B28, Rivierenlaan, 1442 PC Purmerend, Netherlands.

Returns

We accept returns within 30 days of delivery. Items must be unused and in original packaging with all tags attached.

How to Return

Email support@obscura-eyewear.com with your order number. We will provide a return label within 2 business days.

Refunds

Approved refunds are processed within 5-10 business days to your original payment method.

Exchanges

We offer free exchanges for a different size or colour. Contact us at support@obscura-eyewear.com.

Damaged or Wrong Items

Contact us within 48 hours of delivery for a free return and full refund or replacement.

Non-Returnable Items

• Items returned after 30 days
• Items showing signs of wear or damage
• Gift cards